Archive for the ‘Uncategorized’ Category

VCU CANCELLATION

May 4, 2009

The Vacation Club University that was scheduled for Saturday May 9, 2009 in Ogunquit has been CANCELLED.

The Vacation Club University that was scheduled for Saturday, June 20, 2009 in Lincoln has been CANCELLED.

On Saturday, June 6, 2009 we will offer a Vacation Club University in Lincoln. The time and location will be announced soon!

If you have any questions, please feel free to contact Owner Services at 888-333-1535

Atrium Resort adds Usage Fees

March 31, 2009

simpson-bay-beach-4aWe received the below note from a member who just returned from The Atrium Resort in St. Maarten. It appears the resort is tacking on use fees, which is common in the Caribbean, but was unknown to us up until now. It seems they had a great time anyway.

“Hi Carla, I’m back from St Maarten had a wonderful time. I just wanted to give you a heads up. The Atrium is charging time-share exchanges $113.00 for the week per couple. This is broken down to $42.00 Utility fees, $21.00 Environmental Fee, and $50.00 time-share tax. It’s not a big deal to me. I’ve been traveling in the Caribbean for several years and I’m use to this treatment. You may want to post or make sure everyone else who is transferring their time to the Atrium is aware of these charges. It’s a bit more than the $40.00 house keeping fee Inn Season is charging it’s owners. Once again we had an excellent time and if this option is available next year we’d probably do it again. I attached a picture for you of the Attrium’s beach. Thanks “

New Technology for Owner Services Department

February 27, 2009

I’m pleased to announce that we’ve upgraded the telephone system in the InnSeason’s Owner Services department to the latest in communication software. Created and designed by Noble Systems of Atlanta, the system now allows us to handle and track calls much more efficiently.  If you call us from a telephone number that we already have on file, your account information will pop onto the screen for the agents to see!

How does this help you, our members? We will now be better able to schedule and staff for peak call periods, calls will be answered sooner and will take less time. And, best of all, we can now transfer you to Interval International. We no longer have to ask you to call them; with the touch of a button we’ll whisk you off to the Interval offices.

I do want to thank those members that called this week for their patience. We were installing the system and naturally had some hiccups. Early on we couldn’t transfer callers from one person to another.  More than once I simply put on someone’s headset to speak with an owner rather than risk losing the call.

The system will also allow us to send out auto voicemails to our members. We can already think of ways to utilize this service for special announcements, points specials, accrual notices, point expirations and other topics.

Hopefully you’ll see the benefits of the new system right away. I’m proud and pleased to tell you that the staff are excited to have such a great tool to help service our members. We’ll do anything we can to get you on vacation.

Wine Weekend was Wonderful!

February 2, 2009

wine-dinner-2If you didn’t get a chance to travel to Ogunquit for this week’s Wine Weekend.. you missed out!

What a great time it was.  Guests arrived in Maine on Friday evening, dropped the bags and walked over to the cocktail party.  About 20 guests were there and the laughs kept rolling!

Everyone was slow to wake on Saturday morning, so that gave them ample time to rest up before the main dinner.  Around 5:15pm the Angelina’s doors opened and the wine flowed.  The room was set with two family style tables of 20 people.  At first, I must admit I was worried that people may not want to sit with strangers.  Well, my fears were nonsence.  The wine and the laughter and the stories never ended. 

Angelina’s prepared wonderful courses and the wine pairing was perfect.  We tried wines that no one had heard of, a real treat. Mike Connolly with Palm Bay Imports hosted everyone with tales of Italian Wine folklore and a few wine induced stories as well! 

We had so much fun.  As the dinner ended, Angelina’s famous bartender Chris took over.  He created some great Martini’s for us and we continued the evening as if it was New Year’s Eve….

Seriously, if you are looking for something different to do with your weekend, a get-a-way that will recharge you..come to the next  Wine Dinner.

 

See you soon!

Heather Ault-Durant Falls at Ogunquit

Specialty Week Ends a Hit!

February 2, 2009

We’ve had three Specialty Week ends so far this year. Two were great successes and one was slow. I attribute the slow week end to being too close to the year end holidays. The recent Wine Dinner Week end was held at Angelina’s in Ogunquit was sold out! All reports are that it was a lot of fun with good company, good food and good wine. All of that was available for under 30,000 points.

Upcoming week ends include events at Cannon and Loon, a brew-pub week end at Federal Jacks in Kennebunkport, a cooking class in Falmouth and then a Cape Cod week end in Falmouth with lighthouse tours, Cape Cod Winery and Cape Cod Potato Chip factory tours.

They are your Points, go out and use them!

Attention Vacation Club Foodies!

January 13, 2009

Due to your enthusiastic response to the upcoming Stonewall Kitchen Cooking Class weekend, the class has sold out!  

 For those of you who didn’t get a chance to book this specialty weekend, don’t worry!   We are in the process of trying to find another weekend to offer this great cooking class and discounted points stay. 

Keep your eye on the blog and the newsletter for information on more upcoming Specialty Point weekends.

After Christmas Sale Week end

December 22, 2008

The InnSeason Vacation Club is offering a post-Christmas shopping week end special!

Come to Falmouth for either Friday, Saturday or Sunday January 9, 10 and or 11 to take advantage of this great special.

The package includes just one or more nights, couple that with $50 shopping certificates to Mashpee Commons and Ski Market, then enjoy a $50 dinner certificate to one of 6 local restaurants. And the price for all of this is just 32,000 points! If you want to add additional nights they are value-priced at 5000 each. There is a small surcharge for two bedroom units, if available.

What better way to recover from the Christmas shopping mania but with more shopping, and using your points to do so! Contact us 888-333-1535 or reservations@innseason.com mahspee-commons-pic for more information or to book your shopping getaway.

Calling All Adventure Club Owners!

December 17, 2008

It’s not too late to deposit your Adventure Club weeks to the InnSeason Vacation Club for 2009 points!

Call, go online, or click here to obtain your Club Member Release Form, send in the Participation Fee Form, and the resort’s confirmation of your reservation. It’s just that simple!

We’ll convert your week into points that can be used at our resorts, or to make an exchange with Interval International.

Recent Adventure Club weeks we have received on deposit have been for such resorts as the Sheraton Vistana Resort in Orlando and the Tahiti Resort in Las Vegas.

If you haven’t already deposited your 2009 Adventure Club week, this is a great time to do it! Click here to download the Club Member Release Form!

Spread Holiday Cheer in Falmouth

December 15, 2008

Falmouth is a great spot for getting into the Christmas Spirit.  With everything that Falmouth has to offer, plan a weekend getaway while point values are at their lowest to enjoy some of the great holiday programs offered.

Falmouth’s 2008 Holidays-by-the-Sea - Starting out on Friday, December 5th with Caroling at Nobska Lighthouse, the weekend will include Santa sailing into Falmouth at Falmouth Harbor (right across the street from HarborWalk Resort!), the Lighting of the Village Green, and end with the 45th Annual Falmouth Christmas Parade.

Holidays at Highfeild- Historic Highfield Hall has been rennovated and is a wonderful place to experience the joys of the season.  With many programs being offered during the holiday sesaon, whether it be the Family Pajama Story Hour on December 9th or the Highfield Hall Holiday Ball on December 13th, spend a weekend and view this wonderful historic site!

For more holiday fun in Falmouth, check out the Chamber of Commerce’s calendar of events.

See the Boston Bruins Using Your Points!

October 8, 2008

It’s hockey season already and we’ve got the tickets. The InnSeason Vacation Club has acquired tickets to 11 Boston Bruins home games this season.

Tickets start on November 8 against the dreaded Buffalo Sabres and continue until March 22 against the never popular New Jersey Devils. We have two seats per game located in the balcony, center ice in the third row.

Tickets available for 16,500 per pair and are in high demand. Call 888.333.1535 or email vacationclub@InnSeason.com  to reserve your pair today! Hint – Wouldn’t these make a great Christmas or birthday gift?